About Me

bio.txt

Senior Backend Engineer with 8+ years designing and scaling robust systems with Python, Django, FastAPI and Node.js. I build production AI—from real-time voice agents to complex automation—on AWS architectures that deliver measurable ROI.

My Focus

I help companies integrate AI in a practical, reliable, business-aligned way—focused on operational impact, not experimentation.

Experience

Disglobal

Senior Backend Engineer
Aug 2025 – Present
Remote

Lead the backend for an insurtech mobile platform that aggregates multiple insurance providers behind a single unified experience.

  • Unified 5 insurers—each with its own API—behind a single interface so users quote and buy policies in one place; the provider-agnostic design lets the business onboard new insurers without rewriting the platform (scalable to 10+).
  • Built quoting, underwriting and policy issuance flows with Django REST Framework, PostgreSQL and Redis, optimizing performance through caching.
  • Implemented automated document OCR with AWS Textract and a multi-vendor pharmacy marketplace module.
Django RESTPostgreSQLRedisAWS Textract

Tesla Media Group

Lead AI Voice Engineer
Aug 2025 – Present
Remote · California

Built an end-to-end production AI voice phone assistant serving 10 multi-tenant clients and 5,000+ call minutes per month.

  • Orchestrated a real-time voice pipeline with Pipecat (Deepgram STT → GPT-4.1-mini → Cartesia TTS) achieving sub-800ms latency, with barge-in, end-of-turn detection and VAD across PSTN ↔ WebRTC ↔ WebSocket.
  • Built a dynamic conversational flow engine driven by JSON/API—new call flows ship without code changes—with episodic memory, per-client identity and prompt-injection protection.
  • Developed a telephony broker orchestrating a headless Chromium (Playwright) running RingCentral's SIP/WebRTC WebPhone, with a custom PCM/WAV frame serializer and real-time observability.
PipecatFastAPIWebRTCDockerPlaywright

Confidential Clients · Freelance

Senior Consultant — Backend & AI
Feb 2025 – Dec 2025
Remote

Backend and AI architecture for high-volume SaaS products under NDA.

  • Architected the backend of a high-volume automated audio transcription platform (Madrid), orchestrating jobs with async task queues and a privacy-first zero-knowledge authentication mechanism.
  • Architected AI agents for a voice-based recruitment platform (Miami) that ranks talent and delivers voice summaries, with a classification engine over 6,000+ metadata-rich records.
  • Built asynchronous batch-processing architectures for continuous parallel workloads and established system observability standards.
FastAPIAsync QueuesVector SearchZero-Knowledge

Remax

Tech Lead → Full-stack Developer
Sep 2023 – Jan 2026
Remote

Led the architecture and team of a business-critical multi-service platform on AWS, after delivering its core automation as a full-stack developer.

  • Delivered an automated property valuation system processing 5,000+ listings per cycle, cutting valuation time by 70% and reaching up to 90% pricing accuracy.
  • Led a team of 2 developers, established engineering standards (security, observability, deployments) and implemented CI/CD pipelines with Jenkins.
  • Built data extraction pipelines (Scrapy, BeautifulSoup) and comparative pricing models with Pandas, plus interactive dashboards for internal teams.
PythonDjangoNext.jsPandasAWSJenkins

Crazy Imagine Software

Automation Engineer
Mar 2025 – Jun 2025
Remote

Designed and deployed complex automations for business-critical B2B workflows.

  • Built n8n automations integrating chatbots, LLM pipelines and SaaS APIs, enhanced with Python and JavaScript for event-driven flows.
  • Synced data across CRM, ERP and marketing platforms through internal and third-party API integrations, and added AI capabilities (LLM APIs, vector search, prompt engineering).
n8nPythonLLM APIsVector Search

Universidad ISEP

Integration & Automation Specialist
Jan 2025 – Mar 2025
Remote

Designed and optimized automated workflows connecting disparate systems with no-code/low-code tools and API integrations.

  • Analyzed business requirements to build custom automation (n8n + API integrations), reducing manual tasks and driving digital transformation across operational units.
n8nAPI IntegrationLow-code
About | Richard Pedraza